How testing works

Every product in our catalogue has been bought, unboxed and used before it was listed. Here is what that involves.

We buy it ourselves

No review samples, no loaners, no supplier-provided units. We pay retail like everyone else, which means we owe nobody a favourable write-up.

We use it in a normal setting

Testing happens in real homes and on real UK broadband, not on a bench. A mesh system gets tested in a house with thick walls. A chair gets sat in for a month of full working days.

We measure where measuring helps

Where a claim can be checked, we check it — charge times, throughput, lux across a desk, temperature accuracy against a reference. Where it cannot, we say so rather than inventing a number.

We publish the unflattering parts

If something has a real weakness, it goes in the listing. A product description that only contains good news is an advert.

Things that fail

Plenty of products do not make it. They simply never appear on the site — we would rather have a short catalogue you can trust than a long one you have to research anyway.